Customer Matching Services

For reliable, accurate master customer records

Our customer matching service helps you create high quality master customer records. This includes consolidating or removing duplicates to help performance efficiency, enhance business intelligence and improve database integrity.

The unique Harmony framework uses subjective reasoning to eliminate the problem of false matches, commonly found with other matching methods. We offer real-time matching as well as processing services.

Features

  • Delivers file in format of choice for exact matches and probable matches based on expert algorithms
  • Match any combination of name, date of birth, address, phone, email and unique identifiers
  • Match people, households and companies in a single pass
  • Match residential, rural and commercial addresses
  • Match any number of files of any complexity
  • Match single transactions against a database in real time
  • International customer data matching

Benefits

  • Provides accurate baseline for historical address data prior to any movement of data within systems
  • Improves productivity by reducing manual work required to repeatedly manage and update inaccurate data
  • Better customer relationship management due to accuracy, validity and currency of master customer records
  • Creates and manages master customer records
  • De-duplicates customer records to provide exact matches for marketing and compliance applications
  • Links customer records from multiple systems for single customer view applications
  • Provides unique customer records for Customer Relationship Management (CRM), Enterprise Resource Planning (ERP) and Know Your Customer (KYC) applications.

OUR CLIENTS

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